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Nothing much, just a stylist to recommend you the best, a style statement that lasts, fair price guarantees, a free home delivery, numerous payment options, a number of Indian and International brands to choose from, a specialized collection from our design team and a price tag that will easily suit your pocket. Still need a reason to shop at FASHOS?
We have one of the widest networks of payment options available via instant payment forms, cash on delivery, cash cards, mobile payment, rewards wallet, gift cards. More details are available here: Payment Terms
Good choice. It is very easy to pay via COD. All you need to do is-
  • Select Cash on Delivery option once you proceed to pay.
  • Please provide all your complete (mandatory) details.
  • Once you confirm the order online, you will receive a verification call / email from our Guest Relations team.
  • Once you confirm the order, it will be processed for shipment.
  • On receiving your consignment, pay the invoice amount in cash to the courier delivery person.
  • Please have enough cash ready to make the payment.
  • Please Note - We do not offer Try & Buy facility. So you have to pay the entire invoice amount before opening the packet. However, in the unlikely case of you not liking the product or in case of size issues, you can contact our guestrelations team to request a return or refund.
Yes. COD charges of INR 65/- will be applicable on all orders that are placed via Cash on Delivery mode. Please make a note of the following:
  1. The delivery address provided should be under serviceable network of our courier partner. (Kindly provide accurate address and pin code)
  2. Only pay cash to the delivery personal (DD/ Cheque will not be accepted)
  3. Amount of Invoice is inclusive of all taxes and charges.
FASHOS provides free shipping to its valued guests at a minumum order value of 1000/-. For orders below that amount, a basic shipping fee of 65/- is applicable irrespective of order payment type. We would encourage you to avail our free shipping by ensuring your cart size is above 1000/-, or be kind enough to accept a 65/- fee for the same while you order under 1000/-.
Another very simple thing to do! All your points including the cash back points are automatically credited to your "Rewards Wallet". Now you can combine your Rewards discounts with other ongoing promotions & gift cards. You may view them in your "My Account" section. Redemption details are mentioned in the Rewards Program section here: Rewards Program
Only 7 days. YES, we provide you a 7 working day shipping guarantee. But please note- The 7 days exclude special days(National days, natural calamities and other emergency situations); shipping guarantee means 1st attempt of delivery will be made within 7 days, though the timeframe may change during promotional campaigns. In any case, we will keep you informed about any changes.
As of now, we have a variety of logistics partners across the country for shipping our products safely to your doorstep, wherever you live in India, depending upon the location that suits you best. The shipping responsibility is entirely ours. We welcome you to follow up with us for any of your queries related to delivery.
We do not deliver to international locations. Though, you can place order from anywhere in the world and we will deliver it to anywhere in India.
Yes, of course! You can check the My Account section on our website to check the status and all the information that you require. On the My Account page, you can review order history to view the status of all the orders you have placed. The specific order number will give you the detailed status of your shipment. We will also send you a mail notification with all the shipping details, once the order is shipped out from our warehouse.
Even WE know the importance of emails! Every time your shipment is processed, you will receive an email notification with a tracking number or AWB (Air way bill) number along with service provider details (Logistics Partner). Type in the tracking number provided in the mail in the Tracking section of the left panel. A window with the status pops up. If your order status shows transit: Click on additional details. Details such as where your order has reached can be viewed here.
Oops! If the packaging is damaged while you are receiving it or you think the product does not match your expectations, please refuse to accept it. For any further assistance you may call us up on:
Helpline: 011-49133000
Email: guestrelations@fashos.com
 
It is a very simple process. Please click here to go to the change password page (P.S. - You are required to be logged in to continue)
Don't worry! You can click here to request your password reset link on your registered email address.
We apologize for inconvenience. To compensate, we offer you a 30 days no questions asked return policy. The process is simple and transparent. However, there will be no Return/Exchange applicable on items purchased under any offer/ promotion and discounted/ clearance sale items. Details of our Returns Policy are available here: Returns & Exchange Policy
Yes. There's everything for everyone, even the freebies. Discounts are available at the MRP of the products. You can check out the Current Offers section on our website, where you will find items with heavy discounts available. The discount rates may depend on stock clearances and end of season sales. The discount rates will be displayed on the website alongside the MRP and offer price will be displayed next to it. The sale section can be directly accessed here: Clearance Sale